Custom AI workflow automation for pediatric practice managers operating in the St. Louis market — built on the athenahealth and Office Practicum stack most St. Louis pediatrics teams already run.
Pediatric Practice Managers in St. Louis compete on speed — the firms that automate the back-office work on athenahealth win the market for pediatrics clients, and the ones that don't fall behind on margin.
AI sends the intake packet via athenahealth, ingests responses, requests records from prior providers via HIE/fax, verifies insurance, and pre-populates the chart — patient arrives and the provider is ready.
AI sends personalized, channel-optimized reminders (SMS/email/voice) per patient preference, offers reschedule slots, and fills openings from the recall list — no-show rate drops to under 6%.
AI classifies each refill request against protocol, auto-approves routine refills with provider sign-off, and escalates anything requiring clinical judgment — nurse hours return to clinical work.
AI drafts post-visit instructions from the encounter, sends them to the patient, places orders in athenahealth, and schedules the next visit — the care plan actually happens.
AI assembles the CAQH profile, submits payer applications, tracks each status, and escalates stalls — time-to-enrolled drops from 120 days to 60.
AI sends post-visit surveys, flags detractors for same-day outreach, and routes promoters to review sites — reputation and clinical quality move in the same direction.
AI triages each denial by root cause, recovery likelihood, and appeal deadline — the team works the right denials first and the aged ones don't die quietly.
AI runs PDMP checks on every controlled-substance order, documents the check in athenahealth, flags concerning patterns, and generates compliance reports — audit-ready, every prescription.
Remote-first engagement. We work with pediatric practice managers in St. Louis and the surrounding metro — no travel required, no software switch.
