# Lab Result Triage & Follow-up for ENT Practice Managers

> AI triages each result against the ordering context, queues abnormals for provider review, drafts patient communication, and books follow-up when indicated — no abnormal result sits more than 24 hours.

- **Role:** [ENT Practice Manager](https://calish.com/workflows/for/ent-practice-manager/)
- **Category:** [Communication & Outreach](https://calish.com/workflows/category/communication-and-outreach/)
- **Specialty:** [Otolaryngology](https://calish.com/workflows/specialty/otolaryngology/)
- **Action:** Lab Result Triage & Follow-up
- **Canonical URL:** https://calish.com/workflows/lab-result-triage-and-follow-up-for-ent-practice-manager/

## The Problem

Lab results pour into athenahealth faster than ENT Practice Managers can triage — abnormal results sit unreviewed, and follow-up outreach to patients is inconsistent.

## What We Build

AI triages each result against the ordering context, queues abnormals for provider review, drafts patient communication, and books follow-up when indicated — no abnormal result sits more than 24 hours.

## Tools & Integrations

- athenahealth
- Nextech
- Epic
- Google Drive

## How It Works

1. **Discovery call.** We map your current lab result triage & follow-up process and identify where AI saves the most time.
2. **Build & integrate.** We build the workflow and connect it to the tools you already use — no software changes required.
3. **Review & refine.** You review the results, we fine-tune until it matches your standards, then it runs on autopilot.

## Tool-Specific Implementations

- [athenahealth](https://calish.com/workflows/with/lab-result-triage-and-follow-up-for-ent-practice-manager-with-athenahealth/) — Lab Result Triage & Follow-up built natively in athenahealth
- [Nextech](https://calish.com/workflows/with/lab-result-triage-and-follow-up-for-ent-practice-manager-with-nextech/) — Lab Result Triage & Follow-up built natively in Nextech
- [Epic](https://calish.com/workflows/with/lab-result-triage-and-follow-up-for-ent-practice-manager-with-epic/) — Lab Result Triage & Follow-up built natively in Epic

## Related Workflows

- [Rx Refill Request Processing for ENT Practice Managers](https://calish.com/workflows/rx-refill-request-processing-for-ent-practice-manager/)
- [HEDIS / Quality Measure Tracking for ENT Practice Managers](https://calish.com/workflows/hedis-quality-measure-tracking-for-ent-practice-manager/)
- [Surgical Case Scheduling for ENT Practice Managers](https://calish.com/workflows/surgical-case-scheduling-for-ent-practice-manager/)
- [Patient Recall & Gap Closure for ENT Practice Managers](https://calish.com/workflows/patient-recall-and-gap-closure-for-ent-practice-manager/)
- [Telehealth Visit Follow-up for ENT Practice Managers](https://calish.com/workflows/telehealth-visit-follow-up-for-ent-practice-manager/)
- [Provider Credentialing & Payer Enrollment for ENT Practice Managers](https://calish.com/workflows/provider-credentialing-and-payer-enrollment-for-ent-practice-manager/)

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