# Lab Result Triage & Follow-up for Medical Office Managers

> AI triages each result against the ordering context, queues abnormals for provider review, drafts patient communication, and books follow-up when indicated — no abnormal result sits more than 24 hours.

- **Role:** [Medical Office Manager](https://calish.com/workflows/for/medical-office-manager/)
- **Category:** [Communication & Outreach](https://calish.com/workflows/category/communication-and-outreach/)
- **Specialty:** [Primary Care](https://calish.com/workflows/specialty/primary-care/)
- **Action:** Lab Result Triage & Follow-up
- **Canonical URL:** https://calish.com/workflows/lab-result-triage-and-follow-up-for-medical-office-manager/

## The Problem

Lab results pour into athenahealth faster than Medical Office Managers can triage — abnormal results sit unreviewed, and follow-up outreach to patients is inconsistent.

## What We Build

AI triages each result against the ordering context, queues abnormals for provider review, drafts patient communication, and books follow-up when indicated — no abnormal result sits more than 24 hours.

## Tools & Integrations

- athenahealth
- eClinicalWorks
- NextGen
- Phreesia
- Slack

## How It Works

1. **Discovery call.** We map your current lab result triage & follow-up process and identify where AI saves the most time.
2. **Build & integrate.** We build the workflow and connect it to the tools you already use — no software changes required.
3. **Review & refine.** You review the results, we fine-tune until it matches your standards, then it runs on autopilot.

## Tool-Specific Implementations

- [athenahealth](https://calish.com/workflows/with/lab-result-triage-and-follow-up-for-medical-office-manager-with-athenahealth/) — Lab Result Triage & Follow-up built natively in athenahealth
- [eClinicalWorks](https://calish.com/workflows/with/lab-result-triage-and-follow-up-for-medical-office-manager-with-eclinicalworks/) — Lab Result Triage & Follow-up built natively in eClinicalWorks
- [NextGen](https://calish.com/workflows/with/lab-result-triage-and-follow-up-for-medical-office-manager-with-nextgen/) — Lab Result Triage & Follow-up built natively in NextGen
- [Phreesia](https://calish.com/workflows/with/lab-result-triage-and-follow-up-for-medical-office-manager-with-phreesia/) — Lab Result Triage & Follow-up built natively in Phreesia

## Related Workflows

- [New Patient Intake & Chart Prep for Medical Office Managers](https://calish.com/workflows/new-patient-intake-and-chart-prep-for-medical-office-manager/)
- [Chart Closure & Encounter Documentation for Medical Office Managers](https://calish.com/workflows/chart-closure-and-encounter-documentation-for-medical-office-manager/)
- [No-Show Reduction & Recall for Medical Office Managers](https://calish.com/workflows/no-show-reduction-and-recall-for-medical-office-manager/)
- [Patient Balance Collections for Medical Office Managers](https://calish.com/workflows/patient-balance-collections-for-medical-office-manager/)
- [Rx Refill Request Processing for Medical Office Managers](https://calish.com/workflows/rx-refill-request-processing-for-medical-office-manager/)
- [HEDIS / Quality Measure Tracking for Medical Office Managers](https://calish.com/workflows/hedis-quality-measure-tracking-for-medical-office-manager/)

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