Lab Result Triage & Follow-up for Medical Coding Managers with Epic
Run lab result triage & follow-up on autopilot inside Epic.
The Problem
Lab results pour into 3M 360 Encompass faster than Medical Coding Managers can triage — abnormal results sit unreviewed, and follow-up outreach to patients is inconsistent.
What We Build in Epic
AI triages each result against the ordering context, queues abnormals for provider review, drafts patient communication, and books follow-up when indicated — no abnormal result sits more than 24 hours. Purpose-built for teams running Epic — uses the native API or agent integration so nothing leaves the system of record.
Epic Integration Approach
Audit your Epic configuration
We map the specific Epic objects, custom fields, and workflows the automation needs to touch for your cdi & coding practice.
Build on the Epic API or agent
Integration happens inside Epic — no data leaves the system, no parallel tool for your team to learn, no license changes.
Human-in-the-loop handoff
Every automation routes exceptions back to a human in Epic with enough context to act — AI handles the 80%, your team owns the judgment calls.
Frequently asked
Does this lab result triage & follow-up automation work natively in Epic?+
Yes — we build directly on Epic's API or agent integration. Your data stays in Epic, your medical coding managers keep the same login and UI, and there's no parallel system for the team to learn.
What Epic configuration do we need before deployment?+
We work with your existing Epic setup. During discovery we map the specific objects, custom fields, and workflows the automation touches — no rip-and-replace required for cdi & coding teams.
Can Epic handle lab result triage & follow-up on its own?+
Epic handles configuration; AI handles judgment. Native Epic workflows route deterministic tasks; our automation layer adds the AI judgment Epic doesn't ship out of the box — document classification, exception triage, drafting.
Is Epic the right tool for lab result triage & follow-up for medical coding managers?+
Epic is widely used among cdi & coding teams precisely because of its data model around lab result triage & follow-up. We've deployed this workflow on Epic for similar firms and the integration is well-trodden.
What's the typical ROI of lab result triage & follow-up automation in Epic?+
For cdi & coding firms running Epic, automation typically pays back inside the first quarter — measured against the loaded cost of the medical coding manager hours absorbed. Higher volumes deploy faster.
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See this running in your Epic instance
30-minute call. We'll look at your actual Epic setup and show exactly how this workflow fits.