# Maintenance Request Triage for Residential Real Estate Team Leads with Follow Up Boss

> AI classifies each request by urgency, drafts the tenant response, dispatches the right vendor, and tracks completion — emergencies hit the right vendor in minutes, routine items don't crowd the PM's day. Purpose-built for teams running Follow Up Boss — uses the native API or agent integration so nothing leaves the system of record.

- **Tool:** [Follow Up Boss](https://calish.com/workflows/tool/follow-up-boss/)
- **Role:** [Residential Real Estate Team Lead](https://calish.com/workflows/for/residential-real-estate-team-lead/)
- **Specialty:** High-Volume Residential Sales
- **Category:** Operations & Workflow
- **Canonical URL:** https://calish.com/workflows/with/maintenance-request-triage-for-residential-real-estate-team-lead-with-follow-up-boss/

## The Problem

High-Volume Residential Sales maintenance requests pour into Follow Up Boss — clogged sinks, broken AC, lease violations — and the PM team triages them between unrelated work, missing emergencies and over-dispatching trivial items.

## What We Build in Follow Up Boss

AI classifies each request by urgency, drafts the tenant response, dispatches the right vendor, and tracks completion — emergencies hit the right vendor in minutes, routine items don't crowd the PM's day. Purpose-built for teams running Follow Up Boss — uses the native API or agent integration so nothing leaves the system of record.

## Follow Up Boss Integration Approach

1. **Audit your Follow Up Boss configuration.** We map the specific Follow Up Boss objects, custom fields, and workflows the automation needs to touch for your high-volume residential sales practice.
2. **Build on the Follow Up Boss API or agent.** Integration happens inside Follow Up Boss — no data leaves the system, no parallel tool for your team to learn, no license changes.
3. **Human-in-the-loop handoff.** Every automation routes exceptions back to a human in Follow Up Boss with full context — AI handles the 80%, your team owns the judgment calls.

## About This Workflow

- [Maintenance Request Triage for Residential Real Estate Team Leads](https://calish.com/workflows/maintenance-request-triage-for-residential-real-estate-team-lead/)
- AI classifies each request by urgency, drafts the tenant response, dispatches the right vendor, and tracks completion — emergencies hit the right vendor in minutes, routine items don't crowd the PM's day.

## Other Follow Up Boss Automations

- [Lead Routing & Speed-to-Lead for Residential Real Estate Team Leads](https://calish.com/workflows/with/lead-routing-and-speed-to-lead-for-residential-real-estate-team-lead-with-follow-up-boss/)
- [Buyer Nurture & Long-Term Drip for Residential Real Estate Team Leads](https://calish.com/workflows/with/buyer-nurture-and-long-term-drip-for-residential-real-estate-team-lead-with-follow-up-boss/)
- [Seller CMA & Listing Presentation for Residential Real Estate Team Leads](https://calish.com/workflows/with/seller-cma-and-listing-presentation-for-residential-real-estate-team-lead-with-follow-up-boss/)
- [Tenant Screening & Application for Residential Real Estate Team Leads](https://calish.com/workflows/with/tenant-screening-and-application-for-residential-real-estate-team-lead-with-follow-up-boss/)
- [Appraisal Report Drafting for Residential Real Estate Team Leads](https://calish.com/workflows/with/appraisal-report-drafting-for-residential-real-estate-team-lead-with-follow-up-boss/)
- [Comp Selection & Adjustment for Residential Real Estate Team Leads](https://calish.com/workflows/with/comp-selection-and-adjustment-for-residential-real-estate-team-lead-with-follow-up-boss/)

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