New Client Onboarding for Retirement Plan Administrators with Relius
Run new client onboarding on autopilot inside Relius.
The Problem
Onboarding a new 401(k) TPA client means IPS drafting, account opening at the custodian, ACAT transfers, and 11 documents — and delays cost the AUM to hesitation.
What We Build in Relius
AI drafts the IPS from the risk questionnaire, pre-fills custodian forms in Relius, orchestrates ACATs, and chases missing signatures — days-to-funded drops from 21 to 7. Purpose-built for teams running Relius — uses the native API or agent integration so nothing leaves the system of record.
Relius Integration Approach
Audit your Relius configuration
We map the specific Relius objects, custom fields, and workflows the automation needs to touch for your 401(k) tpa practice.
Build on the Relius API or agent
Integration happens inside Relius — no data leaves the system, no parallel tool for your team to learn, no license changes.
Human-in-the-loop handoff
Every automation routes exceptions back to a human in Relius with enough context to act — AI handles the 80%, your team owns the judgment calls.
Frequently asked
Does this new client onboarding automation work natively in Relius?+
Yes — we build directly on Relius's API or agent integration. Your data stays in Relius, your retirement plan administrators keep the same login and UI, and there's no parallel system for the team to learn.
What Relius configuration do we need before deployment?+
We work with your existing Relius setup. During discovery we map the specific objects, custom fields, and workflows the automation touches — no rip-and-replace required for 401(k) tpa teams.
Can Relius handle new client onboarding on its own?+
Relius handles configuration; AI handles judgment. Native Relius workflows route deterministic tasks; our automation layer adds the AI judgment Relius doesn't ship out of the box — document classification, exception triage, drafting.
Is Relius the right tool for new client onboarding for retirement plan administrators?+
Relius is widely used among 401(k) tpa teams precisely because of its data model around new client onboarding. We've deployed this workflow on Relius for similar firms and the integration is well-trodden.
What's the typical ROI of new client onboarding automation in Relius?+
For 401(k) tpa firms running Relius, automation typically pays back inside the first quarter — measured against the loaded cost of the retirement plan administrator hours absorbed. Higher volumes deploy faster.
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See this running in your Relius instance
30-minute call. We'll look at your actual Relius setup and show exactly how this workflow fits.