No-Show Reduction & Recall for OB-GYN Practice Managers with athenahealth
The Problem
A 15% no-show rate in Obstetrics & Gynecology practice means 1 in 7 slots is wasted — generic Epic reminders don't move the needle because they're not tailored to the patient.
What We Build in athenahealth
AI sends personalized, channel-optimized reminders (SMS/email/voice) per patient preference, offers reschedule slots, and fills openings from the recall list — no-show rate drops to under 6%. Purpose-built for teams running athenahealth — uses the native API or agent integration so nothing leaves the system of record.
athenahealth Integration Approach
Audit your athenahealth configuration
We map the specific athenahealth objects, custom fields, and workflows the automation needs to touch for your obstetrics & gynecology practice.
Build on the athenahealth API or agent
Integration happens inside athenahealth — no data leaves the system, no parallel tool for your team to learn, no license changes.
Human-in-the-loop handoff
Every automation routes exceptions back to a human in athenahealth with enough context to act — AI handles the 80%, your team owns the judgment calls.
See this running in your athenahealth instance
30-minute call. We'll look at your actual athenahealth setup and show exactly how this workflow fits.