Patient Recall & Gap Closure for Neurology Practice Managers with Epic
Run patient recall & gap closure on autopilot inside Epic.
The Problem
Overdue patients for Neurology follow-ups and preventive care fall off Epic work lists — and each lost patient is a lifetime-value problem, not just a missed visit.
What We Build in Epic
AI identifies overdue patients, sends personalized multi-channel recall, fills open slots from the recall pool, and reports reactivation rate — panel retention climbs measurably. Purpose-built for teams running Epic — uses the native API or agent integration so nothing leaves the system of record.
Epic Integration Approach
Audit your Epic configuration
We map the specific Epic objects, custom fields, and workflows the automation needs to touch for your neurology practice.
Build on the Epic API or agent
Integration happens inside Epic — no data leaves the system, no parallel tool for your team to learn, no license changes.
Human-in-the-loop handoff
Every automation routes exceptions back to a human in Epic with enough context to act — AI handles the 80%, your team owns the judgment calls.
Frequently asked
Does this patient recall & gap closure automation work natively in Epic?+
Yes — we build directly on Epic's API or agent integration. Your data stays in Epic, your neurology practice managers keep the same login and UI, and there's no parallel system for the team to learn.
What Epic configuration do we need before deployment?+
We work with your existing Epic setup. During discovery we map the specific objects, custom fields, and workflows the automation touches — no rip-and-replace required for neurology teams.
Can Epic handle patient recall & gap closure on its own?+
Epic handles configuration; AI handles judgment. Native Epic workflows route deterministic tasks; our automation layer adds the AI judgment Epic doesn't ship out of the box — document classification, exception triage, drafting.
Is Epic the right tool for patient recall & gap closure for neurology practice managers?+
Epic is widely used among neurology teams precisely because of its data model around patient recall & gap closure. We've deployed this workflow on Epic for similar firms and the integration is well-trodden.
What's the typical ROI of patient recall & gap closure automation in Epic?+
For neurology firms running Epic, automation typically pays back inside the first quarter — measured against the loaded cost of the neurology practice manager hours absorbed. Higher volumes deploy faster.
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See this running in your Epic instance
30-minute call. We'll look at your actual Epic setup and show exactly how this workflow fits.