Rx Refill Request Processing for Chiropractic Office Managers with ChiroTouch
The Problem
Refill requests flood the Chiropractic practice through ChiroTouch, pharmacies, and patient calls — nurses triage them between clinical work and slip up under volume.
What We Build in ChiroTouch
AI classifies each refill request against protocol, auto-approves routine refills with provider sign-off, and escalates anything requiring clinical judgment — nurse hours return to clinical work. Purpose-built for teams running ChiroTouch — uses the native API or agent integration so nothing leaves the system of record.
ChiroTouch Integration Approach
Audit your ChiroTouch configuration
We map the specific ChiroTouch objects, custom fields, and workflows the automation needs to touch for your chiropractic practice.
Build on the ChiroTouch API or agent
Integration happens inside ChiroTouch — no data leaves the system, no parallel tool for your team to learn, no license changes.
Human-in-the-loop handoff
Every automation routes exceptions back to a human in ChiroTouch with enough context to act — AI handles the 80%, your team owns the judgment calls.
See this running in your ChiroTouch instance
30-minute call. We'll look at your actual ChiroTouch setup and show exactly how this workflow fits.