Lab Result Triage & Follow-up for Medical Billing Managers with Change Healthcare
The Problem
Lab results pour into Waystar faster than Medical Billing Managers can triage — abnormal results sit unreviewed, and follow-up outreach to patients is inconsistent.
What We Build in Change Healthcare
AI triages each result against the ordering context, queues abnormals for provider review, drafts patient communication, and books follow-up when indicated — no abnormal result sits more than 24 hours. Purpose-built for teams running Change Healthcare — uses the native API or agent integration so nothing leaves the system of record.
Change Healthcare Integration Approach
Audit your Change Healthcare configuration
We map the specific Change Healthcare objects, custom fields, and workflows the automation needs to touch for your revenue cycle practice.
Build on the Change Healthcare API or agent
Integration happens inside Change Healthcare — no data leaves the system, no parallel tool for your team to learn, no license changes.
Human-in-the-loop handoff
Every automation routes exceptions back to a human in Change Healthcare with enough context to act — AI handles the 80%, your team owns the judgment calls.
See this running in your Change Healthcare instance
30-minute call. We'll look at your actual Change Healthcare setup and show exactly how this workflow fits.