Patient Experience Feedback Loop for Dental Office Managers with Dentrix
The Problem
General Dentistry practices learn about bad experiences from Google reviews instead of closed-loop feedback — reputation damage compounds before the practice can intervene.
What We Build in Dentrix
AI sends post-visit surveys, flags detractors for same-day outreach, and routes promoters to review sites — reputation and clinical quality move in the same direction. Purpose-built for teams running Dentrix — uses the native API or agent integration so nothing leaves the system of record.
Dentrix Integration Approach
Audit your Dentrix configuration
We map the specific Dentrix objects, custom fields, and workflows the automation needs to touch for your general dentistry practice.
Build on the Dentrix API or agent
Integration happens inside Dentrix — no data leaves the system, no parallel tool for your team to learn, no license changes.
Human-in-the-loop handoff
Every automation routes exceptions back to a human in Dentrix with enough context to act — AI handles the 80%, your team owns the judgment calls.
See this running in your Dentrix instance
30-minute call. We'll look at your actual Dentrix setup and show exactly how this workflow fits.