Patient Experience Feedback Loop for Optometry Practice Managers with Compulink
The Problem
Optometry practices learn about bad experiences from Google reviews instead of closed-loop feedback — reputation damage compounds before the practice can intervene.
What We Build in Compulink
AI sends post-visit surveys, flags detractors for same-day outreach, and routes promoters to review sites — reputation and clinical quality move in the same direction. Purpose-built for teams running Compulink — uses the native API or agent integration so nothing leaves the system of record.
Compulink Integration Approach
Audit your Compulink configuration
We map the specific Compulink objects, custom fields, and workflows the automation needs to touch for your optometry practice.
Build on the Compulink API or agent
Integration happens inside Compulink — no data leaves the system, no parallel tool for your team to learn, no license changes.
Human-in-the-loop handoff
Every automation routes exceptions back to a human in Compulink with enough context to act — AI handles the 80%, your team owns the judgment calls.
See this running in your Compulink instance
30-minute call. We'll look at your actual Compulink setup and show exactly how this workflow fits.