Lab Result Triage & Follow-up for Plastic Surgery Practice Managers with PatientNow
The Problem
Lab results pour into Nextech faster than Plastic Surgery Practice Managers can triage — abnormal results sit unreviewed, and follow-up outreach to patients is inconsistent.
What We Build in PatientNow
AI triages each result against the ordering context, queues abnormals for provider review, drafts patient communication, and books follow-up when indicated — no abnormal result sits more than 24 hours. Purpose-built for teams running PatientNow — uses the native API or agent integration so nothing leaves the system of record.
PatientNow Integration Approach
Audit your PatientNow configuration
We map the specific PatientNow objects, custom fields, and workflows the automation needs to touch for your plastic & cosmetic surgery practice.
Build on the PatientNow API or agent
Integration happens inside PatientNow — no data leaves the system, no parallel tool for your team to learn, no license changes.
Human-in-the-loop handoff
Every automation routes exceptions back to a human in PatientNow with enough context to act — AI handles the 80%, your team owns the judgment calls.
See this running in your PatientNow instance
30-minute call. We'll look at your actual PatientNow setup and show exactly how this workflow fits.