Insurance Eligibility Verification for Ambulatory Surgery Center Administrators with HST Pathways
The Problem
Front-desk eligibility checks for ASC Operations patients run manually against payer portals — patients show up with inactive coverage and the practice absorbs the write-off.
What We Build in HST Pathways
AI runs eligibility 72 hours before every appointment, flags inactive or changed coverage, and triggers patient outreach for new info — write-offs from bad eligibility drop 85%. Purpose-built for teams running HST Pathways — uses the native API or agent integration so nothing leaves the system of record.
HST Pathways Integration Approach
Audit your HST Pathways configuration
We map the specific HST Pathways objects, custom fields, and workflows the automation needs to touch for your asc operations practice.
Build on the HST Pathways API or agent
Integration happens inside HST Pathways — no data leaves the system, no parallel tool for your team to learn, no license changes.
Human-in-the-loop handoff
Every automation routes exceptions back to a human in HST Pathways with enough context to act — AI handles the 80%, your team owns the judgment calls.
See this running in your HST Pathways instance
30-minute call. We'll look at your actual HST Pathways setup and show exactly how this workflow fits.