New Client Onboarding for Retirement Plan Administrators with FT William
Run new client onboarding on autopilot inside FT William.
The Problem
Onboarding a new 401(k) TPA client means IPS drafting, account opening at the custodian, ACAT transfers, and 11 documents — and delays cost the AUM to hesitation.
What We Build in FT William
AI drafts the IPS from the risk questionnaire, pre-fills custodian forms in Relius, orchestrates ACATs, and chases missing signatures — days-to-funded drops from 21 to 7. Purpose-built for teams running FT William — uses the native API or agent integration so nothing leaves the system of record.
FT William Integration Approach
Audit your FT William configuration
We map the specific FT William objects, custom fields, and workflows the automation needs to touch for your 401(k) tpa practice.
Build on the FT William API or agent
Integration happens inside FT William — no data leaves the system, no parallel tool for your team to learn, no license changes.
Human-in-the-loop handoff
Every automation routes exceptions back to a human in FT William with enough context to act — AI handles the 80%, your team owns the judgment calls.
Frequently asked
Does this new client onboarding automation work natively in FT William?+
Yes — we build directly on FT William's API or agent integration. Your data stays in FT William, your retirement plan administrators keep the same login and UI, and there's no parallel system for the team to learn.
What FT William configuration do we need before deployment?+
We work with your existing FT William setup. During discovery we map the specific objects, custom fields, and workflows the automation touches — no rip-and-replace required for 401(k) tpa teams.
Can FT William handle new client onboarding on its own?+
FT William handles configuration; AI handles judgment. Native FT William workflows route deterministic tasks; our automation layer adds the AI judgment FT William doesn't ship out of the box — document classification, exception triage, drafting.
Is FT William the right tool for new client onboarding for retirement plan administrators?+
FT William is widely used among 401(k) tpa teams precisely because of its data model around new client onboarding. We've deployed this workflow on FT William for similar firms and the integration is well-trodden.
What's the typical ROI of new client onboarding automation in FT William?+
For 401(k) tpa firms running FT William, automation typically pays back inside the first quarter — measured against the loaded cost of the retirement plan administrator hours absorbed. Higher volumes deploy faster.
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See this running in your FT William instance
30-minute call. We'll look at your actual FT William setup and show exactly how this workflow fits.